Please find below details of our delivery, shipping and handling information.
Normally, it will take 3-4 working days to reach to a Metro Manila address, and around 4-7 working days for outside Metro Manila.
Ship out days are every TUESDAY, THURSDAY, and SATURDAY only. Please give us 2 business days to process and verify your payment. Cut-off time is until 4:00pm daily.
|Check Out||Time||Ship Out|
|Monday||4:01pm, considered as Tuesday||Thursday|
|Tuesday||4:01pm, considered as Wednesday||Saturday|
|Wednesday||4:01pm, considered as Thursday||Tuesday|
|Thursday||4:01pm, considered as Friday||Tuesday|
|Friday||4:01pm, considered as Saturday||Tuesday|
|Saturday||4:01pm, considered as Sunday||Thursday|
|Sunday||4:01pm, considered as Monday||Thursday|
You can ship a maximum of 3 product samples per transaction. 4th product will already be considered as a new transaction.
Please find the table below for our shipping & handling rates:
|Weight||Metro Manila (Php)||Outside Metro Manila (Php)|
|add on/ kg||40||80|
No. We want to create a local online community where reviews are all based within the same geographic (this will make the review more authentic as it only caters to the Philippines market)
As much as we want to waive all costs for the members, only the product samples are for free. The cost is combined of our internal logistics, handling costs, in-house materials, and shipping costs.
Payment and order status can be checked by logging into your Account, under Order Status. Once payment is confirmed, a tracking number will be provided (under Order Status and email) to you after the receipt given from Xend.
Should you encounter any problem in your order delivery, you may also contact our operations team via their email address, [email protected]
Please send a complete detailed enquiry to our operations team at [email protected]
As of the moment, all your orders are sent through XEND.