8 CLOVER MEDIA, INC., a corporation duly organized and existing under the laws of the Republic of the Philippines, and the provider of the Website (referred to as “Sample Room”, “us” or “we”), is committed to protecting your privacy online.
2. Types of information collected; uses of collected information
We collect two (2) types of information from the users of this Website:
Personally identifiable information. Personally Identifiable Information is information that identifies a specific User. When you engage in certain activities on the Website, such as, but not limited to, creating an account, ordering Samples from us, submitting content and/or posting content in discussion forums, entering a contest or sweepstakes sponsored by us or our partners, filling out a survey, posting a review, sending us or our partners feedback, requesting information about our services, submitting an agreement, applying for a job, posting a video or signing up for special offers through the Website (collectively, “Identification Activities”), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity.
If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), email address, telephone number, mobile number, date of birth, gender, personal preferences, and purchase history. When you order a Sample, we may also ask you to provide us with your credit card number, expiration date, billing address and authentication codes or related information.
Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.
Specifically, we may use personal preferences which you provide us to serve targeted offers to you, or if you send our customer service an email we may use your comments and feedback to tell others about our services, and may post your comment in our marketing materials or on our Website.
Tell-a-friend policy. If you choose to use our referral service, we may ask you for your friend's first and last name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. 8 CLOVER MEDIA, INC. stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at [email protected] to request that we remove this information from our database.
Non-personally identifiable information. Non-Personally Identifiable Information is information that does not identify a specific User. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol (“IP”) address. We and/or our authorized Third Party Service Providers and Advertisers, may automatically collect this information when you visit our Website through the use of electronic tools like Cookies and Web beacons or Pixel tags.
We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.
3. Release of personally identifiable information
We will not share, sell, rent, or trade your Personally Identifiable Information with other parties except as provided below:
Release to Sample Room merchants.
From time to time, we offer Samples to be given out, which may be exchanged for products/services with particular merchants (referred to as “Sample Room Merchants”) who are provided with information on Sample Room customers who availed the Sample in order to aid their customer profiling. In those cases, we share some of your Personally Identifiable Information with Sample Room Merchants as long as you agree and re-type your information that you’re willing to give out. Sharing this Information may allow a Sample Room Merchant to market directly to you should they choose to do so. However, we will only share Personally Identifiable Information with a Sample Room Merchant if you engage in an Identification Activity, and then only to the Sample Room Merchant involved in that Identification Activity. We specifically disclaim any responsibility or liability for the actions of such Sample Room Merchant.
We may share your information with authorized third-party service providers.
We provide services and products through third parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to fulfill orders, deliver packages, send postal or email, administer contests or sweepstakes, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service.
We may also collect personal information from individuals and companies (“Affiliates”), such as Sample Room Merchants, with whom we have business relationships and may share your information with Service Providers to accomplish our administrative tasks. For example, when you order a Sample, we release your credit card information to the card-issuing bank to confirm payment for the service and, if applicable, release your address to the delivery service to deliver the service. Likewise, we may release an Affiliate's information to our bank to send out a payment.
We encourage Sample Room Merchants and Third Party Service Providers to adopt and post privacy policies.
However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.
We may share your information in a business transfer.
We may share your information for our protection or the protection of others.
4. Release of non-personally identifiable information
We may disclose, share, rent, or sell Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with “Third Party Advertisers” or “Third Party Advertising Companies” and other parties as provided below.
We may use Third Party Advertising Companies to serve ads when you visit our Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you.
We may also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf, and is owned and used by us.
We may also aggregate all survey responses and anonymize the data and make such available to affiliates and other third parties.
5. Updating and correcting personal information
We believe that you should have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by logging into your account and accessing the "settings" section of the site, or sending us an email at [email protected]. Please indicate your name, address and email address, and what information you would like to update when you contact us.
We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Website. In addition, in may be impossible for us to completely delete all of your information because we periodically backup information.
Should you wish to terminate your account for any reason, you may do so by sending an email with the subject line "Termination" to the following email address: [email protected].
6. User choices on collecting and use of information
As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the Website.
As a condition of purchase of our Samples, we will send you Administrative and Promotional emails. We will send you information regarding your account activity and purchases as well as updates about our products and promotional offers.
You cannot opt-out of Administrative Emails. "Administrative Emails" relate to a User's activity on the Website, and include emails regarding a particular User's account, requests or inquiries, and purchases of Samples. In contrast to Administrative Emails, however, you do have a choice with respect to Promotional Emails. Promotional Emails advertise our Samples and services, including other offers, and/or the products and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by emailing us at [email protected] or by writing to us at the address contained herein, or by hitting the "unsubscribe" button at the bottom of any of our emails, or by changing your account settings. When contacting us, please indicate your name, address, email address, and what Promotional Emails you do not want to receive.
7. Security of information
We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. You can access your Personally Identifiable Information on our Website through a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information (such as credit card information) using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.
8. Data tracking
Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.
Other tracking devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action.
Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.
9. Privacy policies of third-party websites
10. Miscellaneous privacy issues
Children. Children under the age of 18 are not permitted to use the Website and we do not intentionally collect or maintain personal information from those who are under 18 years old. If we obtain information that a user is under 18, or that a user has misrepresented his/her age and is actually below 18, we will take steps to remove that user's personal information permanently from our databases. We recommend that children between under the age of 18 obtain their parent's permission and assistance in accessing the services offered by this Site and before submitting information over the Internet.
By using the Website, you are representing that you are at least 18 years old.
Some Samples may be subject to further age limitations.
Public areas. We may provide areas on our Website where you can publicly post information about yourself, can communicate with others such as discussion boards or blogs, or can review samples of products, services, and goods, and submit media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others.
For example, if you post your email address along with a public product review, you may receive unsolicited messages. The username and photo you provide for your Sample Room account may be seen by the public when you make any comments or ask any question on publicly viewable sections of the Site. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.
Facebook Connect. The Website may allow users to access Facebook Connect to interact with friends and to share on Facebook through Wall and friends' News Feeds.